Reference

net 4d Privacy Policy for Your Account Data

Our Privacy Policy explains how net 4d handles the details you provide when opening an account, confirming your phone, entering the lobby or checking DANA, OVO, GoPay and…

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How Privacy Policy Applies in Indonesia

net 4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies when you create or use an account from Indonesia, including when you move from phone verification to the lobby or check a wallet status. We may handle account identifiers, contact details, device signals, login records, support messages and payment references needed to

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keep that account path clear. A DANA, OVO, GoPay or QRIS reference can help us match a receipt or investigate a stalled status, while the underlying wallet credentials remain with the payment provider. We use these records for access checks, service operation, fraud prevention and support
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handling, and we retain them only as long as there is a business or legal reason to do so. You can ask what we hold, request a correction or ask about deletion through our support contact route. Availability and eligibility depend on local law, including for
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you in Bandung or elsewhere in Indonesia.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT YOUR WAY

Privacy Questions Through Our Support Route

A direct support route gives you somewhere to raise a Privacy Policy question without guessing which account step caused it.

Account data request Ask what personal details we hold and why they are used. Include your account contact detail so we can locate the correct record before responding through the support route.

Correction request If your phone, email or account detail is incorrect, send the old and new value with a clear explanation. We may confirm ownership before changing the account record.

Wallet record question For a DANA, OVO, GoPay, QRIS or bank transfer reference, provide the receipt date and status shown to you. Never send a wallet password or security code.

HANDLING THE DETAILS

What We Do With Your Account Details

We separate the account details needed for access from the payment references needed to trace a receipt or status check.

Account details

We use contact details and phone verification results to create, protect and support your account. If you ask about your record, we use the same account identifiers to avoid disclosing details to the wrong person.

Login and device signals

Login times, browser details and device signals can help us identify an unusual access attempt. On mobile, these checks support the path from account sign-in to the lobby without exposing your wallet credentials.

Cookies

Necessary cookies can keep an account session active and remember basic page choices. You can change cookie permissions in your browser settings, but blocking required cookies may interrupt sign-in or account requests.

Payment references

We may store a transaction reference, amount status and receipt detail for DANA, OVO, GoPay, QRIS or bank transfer support. We do not ask you to provide a wallet password or one-time security code.

Retention

We retain records for the period needed to operate the account, resolve support questions, prevent misuse or meet a legal requirement. When a record is no longer needed, our handling process moves it toward deletion or de-identification.

Policy changes

If this Privacy Policy changes in a material way, we will place the updated wording where you can access it from the site. Check the policy before opening an account or using the mobile lobby in Medan.

Privacy Policy Questions About net 4d

These Privacy Policy answers cover the questions we expect before an Indonesian account is opened or changed. They explain the data connected with phone verification, mobile access, cookies and local wallet records, while keeping the support path clear. If your situation is not covered, contact us with the account detail and date needed to locate the request.

The Privacy Policy covers account details, phone verification, login and device signals, cookies, support messages and payment references. It explains why we use each category, how long records may remain and how you can request access, correction or deletion through our support route.

We may collect the contact details you enter, verification results, login records, device signals, support correspondence and transaction references. For DANA, OVO, GoPay and QRIS, the reference helps with status checks; it is not your wallet password or security code.

Yes. Send an account data request through our support contact route and include the phone or email connected to your account. We may ask for an ownership check before sharing details, so private account data is not sent to the wrong person.

Tell us which account detail is wrong, provide the corrected value and explain the requested change. We may verify your account first, especially when the request affects phone verification, login access or a payment reference linked to DANA or QRIS.

Yes. Necessary cookies can support sign-in continuity and basic page preferences on your phone or desktop. Browser settings let you change permissions, but blocking required cookies may interrupt the account path from login to the mobile lobby.

We keep account, support and transaction records only while they are needed for account operation, security checks, dispute handling or a legal requirement. The exact period can differ by record type, and you can ask support which retention reason applies.

Use the support contact route shown on our site and include your account contact detail, question and relevant date. For wallet matters, add the DANA, OVO, GoPay, QRIS or bank transfer reference, but do not send passwords or security codes.

net 4d Privacy Policy for Your Account Data

Privacy Questions Through Our Support Route

What We Do With Your Account Details

Account details

Login and device signals

Cookies

Payment references

Retention

Policy changes

Privacy Policy Questions About net 4d

01 What does the net 4d Privacy Policy cover?

02 What personal data does net 4d collect?

03 Can I request a copy of my account data?

04 How do I correct details under the Privacy Policy?

05 Does the Privacy Policy explain cookies on mobile?

06 How long does net 4d keep my information?

07 Where can I ask about the net 4d Privacy Policy?

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